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FAQ's

Reception
 

How long is an initial appointment?
All initial appointments are an hour long with any service you would like. Please enquire about prices by emailing or calling reception.


I think my child could benefit from the services offered at Sports Lab, do you assess children?
Of course we do! We see a lot kids for reasons such as pain experienced while exercising, coordination problems or even if you are just concerned about the way they are walking.


Can I arrange to see two different specialists at the same time?
Yes we offer a number of packages including a Custom-Made package where with our powers combined we would love to find a solution that gets the outcome you are looking for whilst working with your diary.


I live outside of Auckland and would like to come up and receive a thorough assessment from the team at Sports Lab within a select timeframe – is this possible?
Yes we often work with people who travel up to Auckland wanting specialist attention from our multi-disciplinary team. Please call or email our reception and arrange an appointment. Allow up to two and half hours for the session.


How do I get to Sports Lab?
Turn onto Auburn Street and look for a large number nine imprinted into a metal sign. This will be on your left if you are coming from Boston Road or on your right as you come from Khyber Pass. Turn up the drive to the car park. Sports Lab is through the glass doors and then the double white doors.


Where can I park at Sports Lab?
We have seven car parks marked No. 3 otherwise there is on street parking along Boston Road.


Are there student prices at Sports Lab?
Yes there are as well as Stride academy prices. Please enquire through email or calling reception.


Do Sports Lab offer general podiatry services?
Yes our podiatrist Aaron Jackson provides a range of podiatric services at Sports Lab including bio-mechanic assessments, shoe prescriptions and skin and nail treatments.


How do I get through the door before 8am or after 5pm?
After five the doors lock even though we are still open. Please press the buzzer next to the door and someone will come and get you. The buzzer is very loud inside so don’t worry!


I’m a working professional and I need early appointments – can you accommodate me?
We do provide early appointments to those that need them. Please email or call reception.
OUR LOCATION
19 Auburn Street
Grafton
AUCKLAND 1023

(09) 368 1552
(09) 303 1281 (FAX)

info@sportslab.net.nz

EDI: sportlab
 
PO Box 8583 Symonds St, 
AUCKLAND 1150

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OPENING HOURS
Monday 7.00 am – 9.00 pm
Tuesday 7.00 am – 9.00 pm
Wednesday 7.00 am – 9.00 pm
Thursday 7.00 am – 9.00 pm
Friday 7.00 am – 5.00 pm